Please note: Due to the Omicron outbreak, our logistics and warehousing teams are experiencing staff shortages, therefore please allow for an additional 4-5 working days for dispatch. We apologise for any inconvenience caused.
The route and the method by which we transport your Shipment shall be at our sole discretion. We will use third party carriers to fulfil our delivery obligations to you. The table below outlines the delivery options offered by Healthspan:
|Post Zone for delivery||Cost||Target delivery times|
|Auckland (local)||$5||1-2 working days|
|North Island||$10||1-2 working days|
|South Island||$10||2-3 working days|
|Rural||$16||2-6 working days|
*Orders placed after 1pm on Friday or over the weekend will be dispatched on Monday.
If we are unable to make a delivery of products because of an incorrect address, we will make all reasonable efforts to find the correct address. We will notify you of the correction and deliver or attempt to deliver the shipment to the correct address although additional charges may apply. Where our carrier is unable to complete the delivery of products for whatever reason they will try to leave a notice at the receiver's address stating that delivery of products has been attempted and the whereabouts of the shipment.
For deliveries outside of New Zealand please visit www.healthspan.com